Wednesday, November 21, 2012

Training

So I have finally completed all of my training. Here's what I'm all trained on:

Field:
 -Pusher: point cars into a space
 -Puller: pull cars up to the line
 -Point: send cars down a row and change rows as necessary
 -Chip Point: send over sized outside and handicap inside
 -O Zone: send handicap, over sized, exit, drop off, and motorcycles to the right and everyone else to the left
 -Extended O Zone: send tagged cars to BCML and Chip Cast parking
 -Ramp: send lanes of traffic to different levels
In: Mickey & Friends Parking Structure, Toy Story Parking Lot, Simba Parking Lot, Pumbaa Parking Lot, and any other parking lot we may need to use.

Transportation Concierge:
 @ Toy Story
   -Loader: get people on the bus & help with various questions
   -Unloader: get people off the bus & help with finding cars
 @ Esplanade
   -Grouper: send people to a bus line
   -Stager: send people to a line to go into the bus line
   -End of Line: make sure only people headed to the Toy Story parking lot are getting in line
   -Podium: offer assistance to anyone who needs it
   -Shuttle Area: only let certain buses in and assist everyone else
   -Pick Up/Drop Off: make sure people don't park in this area and keep moving
   -Harbor Entry: make sure only toy story buses come in

Trams:
 @ Green Room Guest Control
   -Front Car: work the ramp as necessary and help guests with strollers, check tram, and clear it to depart
   -Rear Car: help guests with strollers, check tram, and clear it to depart
   -Special Assistance Greeter: make sure those who need the ramp can use it and those who don't need it use other cars
   -Crosswalk: cut foot traffic when vehicles/trams approach, cut vehicle traffic when necessary, operate bollards when necessary
 @ Parkside Guest Control
   -Ramp: work the ramp as necessary
   -Front Car: help guests with strollers, check tram, and clear it to depart
   -Rear Car: help guests with strollers, check tram, and clear it to depart
   -Splitter 1: send guests to the second loading zone
   -Splitter 2: send guests to the third loading zone
 @ Rear Tram
   -Spiel as necessary to guests on tram, check tram when no guest control are present, be the eyes and ears for your driver

Tolls- Pay on Entrance:
 - responsible for taking money, pressing the right buttons in the computer, balancing at the end of your shift, welcoming guests to or back to the resort, etc.
Locations: Mickey and Friends, Toy Story, Pumbaa, Simba, Gardenwalk

Tolls- Pay on Exit:
 -responsible for taking money, pressing the right buttons, calling the valet when needed, balancing at the end of your shift, helping guests with directions, etc.
Locations: Downtown Disney, Valet Booth, Simba

Tons of training, tons of working, all done now and just working like crazy! See ya soon!